Work Anywhere with VoIP Services for Your Business

By Lumin IT | 20May2016

Traditionally, we had businessmen receiving those important business calls in the office during office hours. Business communication occurred in those few hours and limited the potential exposure of businesses.

VoIP for your business seems to be a way out today. Now, individuals can attend to important business calls on the road or while eating at their favorite restaurants. Businesses no longer need to have static phone numbers; you can have a number with an Oregon Area Code even when your office is in New York.

VoIP helps your phone calls travel over the internet, and lower your communication costs substantially. It’s as simple as sending mails. Just power on your data and use VoIP. VoIP, more popularly known as Voice Over Internet Protocol, also powers in new additional features.

 

Organizational Change – Why Organizations still think twice about using VoIP

A number of businesses still believe that VoIP technology is difficult to implement in organizations, a belief that’s powered by certain myths. A number of organizations still believe that VoIP cannot ensure that audio quality we require. The belief perhaps stems from the experiences we have had when conversing with others over popular VoIP platforms like Skype and Google Voice.

 

A number of businesses also contemplate the results of a power cut; VoIP technologies only work on devices that have enough battery juice and a working internet connection. The answer to it is call forwarding, a feature offered by most VoIP providers. Call forwarding ensures that unanswered calls are forwarded to any cell or landline number.

 

Using VoIP for your business communication needs

Missing calls from prospective clients cannot help in the long run; statistics report that more than 80% of callers don’t leave messages nor call back if they are unable to reach you the first time. You have different VoIP technologies, with most businesses using Hosted PBX and SIP trunk solutions.

 

If you have experienced poor quality audio communication, blame it on the limitations of early VoIP products. A few years ago, you could only make VoIP phone calls between two computers, the other person had to be on the computer as well. Now, VoIP can happen between any two devices with an internet connection. Your clients can call either to your regular landline number or through VoIP when you are using a hybrid PBX system.

 

Businesses look for an easier way to stay in touch with customers and clients, and integrate your PBX solution with your existing telephone service to use it with anything, from mobile phones to landlines.

 

The Why and How of it

 

Before, we had businesses buying dedicated lines using PDX systems; we can’t afford such an expensive solution today. Back when we first heard about VoIP half a decade back, we weren’t that sure as to what this technology could do. Now, we have businesses using VoIP solutions to do varied things apart from calling others, like sending across messages and applications. Businesses can easily have VoIP phone number configured to ring simultaneously in a number of devices, helping you bid adieu to the phenomenon of ‘phone tag’.

 

VoIP Usage: The Stats

Private companies using VoIP technologies is passé. The Department of Lands and Physical Planning (DLPP) of Papua New Guinea installed a PBX system a few years back, to aid in their communication efforts. The development of Government organizations using VoIP solutions isn’t new; there are more than 155.2 million VoIP operators today.

 

The VoIP market share is today dominated by six different countries; U.S., Germany, China, South Korea, Japan and France which accounts for nearly 80% of the total market share. North America currently holds around 25% of VoIP market share in the world.

 

Juniper Research estimates that the number of VoIP users will reach more than 1 billion by the time we reach 2017.

Infonetics Research believes that the number of phones connected to VoIP is going to double in 2016 since 2012. Infonetics Research also estimates that we will have the VoIP industry to be worth a staggering $74.5 billion by the end of next year.

Benefits of Using VoIP

Small businesses need to communicate with customers and clients at low costs while increasing productivity and ROI. Some VoIP technologies and solutions go beyond than just offering you the ability to communicate, it forwards all voice mails and faxes to your mailbox.

Better Collaboration – VoIP especially helps businesses with a distributed workforce that is having offices in different regions or even having employees go out on sales jobs or marketing deadlines. Imagine thousands of calls being done back and forth. This way you can assume tons of money and effort to go into something like this. by connecting all these parts of the business through VoIP, it allows for communication to flow smoothly and yet cut on excessive phone bills brought about by traditional phone services, such as a fixed landline or a regular cell phone network. You can make free international calls using VoIP and cheap international calls is a reality.

Call forwarding and Remote Access – The benefits of hosted VoIP solutions for businesses don’t stop here. Interconnecting sections of the business through VoIP allow for enhanced business results and boost employee productivity even! With a cost-effective means of hosting communication, you can use the power of hi-speed Internet services to launch these phone calls. Even conference calls, video calls and other business communication can be done through a system such as this, in any office setting. You can even be traveling and be connected!

Driving in Productivity – The biggest benefit, however would be increasing the company’s efficiency and enable the business to travel to various places at the speed of the Internet! By connecting employees who frequently need to use long-distance phone calling to an unlimited plan, you would allow them to use more at unbelievable calling rates.

So what are the other benefits of hosted VoIP solutions for businesses?

Competitive costs have to be first on the list, as use of VoIP for your business allows employees to use up-to-date technology, lighting fast speeds and unmatchable services at an affordable premium. You can have a system that works together with one flow instead of having them work as separate sections. Your business can only get closer and more acquainted in this manner. With VoIP solutions interconnecting with regular cell phones and landlines, it cannot get more convenient than that. With backups of all sorts, VoIP will be with you through any sort of power failure or technical crunch of any sort. Make VoIP calls and drive in more profits.

LuminIT